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General terms and conditions

Confirmation deposit: 30% of the total price.

This deposit is not refundable in case of cancellation.

The reservation will be considered definitive as soon as we receive the receipt for payment of the confirmation deposit.

If a booking is cancelled within 15 days before arrival CIVI s.r.l. reserves the right to demand the full payment for the stay.

No refund is provided for late arrival or advanced departure.

Full balance must be paid on arrival.

Note that we are currently unable to accept credit cards or bancomat.

Guarantee deposit to pay on the arrival: € 100,00. This deposit will be returned at check out time if there is no damage or
loss in your room.

All rooms are non-smoking.

CIVI s.r.l. declines all responsibility in case of theft, loss, damage of property belonging to guests during their stay.

A safe is available at the reception for your valuables.

Visitors must only be in common areas.

Fenced parking area (not guarded and non-insured). The Company declines all responsibility in case of damage or theft of the vehicule.

Kitchen’s final cleaning is on you. Otherwise € 50 will be charged.

Arrival and departure on Saturdays.
Check-in starts at 3:00 pm / Check-out until 9:00 am.